CeX - Braintree

Introduction

Nestled in the heart of Braintree, Essex, lies a haven for tech enthusiasts and gaming aficionados alike: CeX, situated at 18 & 19 George Yard, CM7 1RB, United Kingdom. This bustling electronics store, part of the global CeX chain, offers a unique blend of retail and exchange services, making it a one-stop-shop for all your tech needs. Let's delve into the details of this dynamic business.

Main Services

• Buy, Sell, Trade: CeX is renowned for its 'Cash Generator' service, allowing customers to sell or trade in their old electronics, games, and movies for instant cash or CeX credit.
• Electronics Retail: From the latest smartphones and gaming consoles to computers and accessories, CeX offers a wide range of brand new and refurbished electronics at competitive prices.
• Video Games and Gaming Accessories: Gamers will find a treasure trove of new and pre-owned games, consoles, and accessories, catering to various platforms and gaming preferences.
• In-Store Services: CeX provides on-site services, including device repairs, console repairs, and data recovery, ensuring your tech is always in top shape.
• Online Services: Through their website (uk.webuy.com), CeX offers online trading, allowing customers to sell or trade in items from the comfort of their homes.

Location and Access

CeX is situated in the historic town of Braintree, in the heart of George Yard. The store is easily accessible, with nearby public transportation links, including Braintree Train Station (approximately a 5-minute walk) and several bus stops within close proximity. For those driving, there are numerous parking options nearby, such as the Freeport Braintree shopping center and several public car parks.

Address: 18 & 19 George Yard, Braintree CM7 1RB, United Kingdom

Phone:3301235986

Website:uk.webuy.com

Featured Characteristics

• Wheelchair Accessibility: CeX Braintree ensures all customers can access their services, with a wheelchair-accessible entrance and store layout.
• Quick Visit Option: For those in a hurry, CeX offers a quick visit service, allowing customers to sell items in under 30 minutes.
• Batteries and Payment Options: The store stocks a variety of batteries and offers multiple payment methods, including credit/debit cards and NFC mobile payments.

Practical Information

• Trading Hours: CeX Braintree is open Monday to Saturday, 10:00 AM - 6:00 PM, and Sunday, 11:00 AM - 5:00 PM.
• Delivery and In-Store Pick-Up: CeX offers both delivery and in-store pick-up options for online orders, ensuring customer convenience.
• Credit System: Customers can choose to receive credit for their traded items, which can be spent in-store or online, providing added flexibility.

Positive Aspects from Reviews

CeX Braintree has garnered a solid reputation, with an average rating of 3.8/5 from 156 Google My Business reviews. Customers frequently praise the store for its:

• Great Selection: Reviewers often comment on the wide range of products available, both new and pre-owned.
• Helpful Staff: Many customers highlight the friendly and knowledgeable staff, contributing to an enjoyable shopping experience.
• Efficient Trading Process: Several customers appreciate the streamlined process when selling or trading items, with quick turnaround times.

One customer praised the store by saying, "Great selection, helpful staff. I go in there all the time to trade in my gaming bits and friendly staff too boot." This testimonial encapsulates the essence of CeX Braintree, offering a vast selection, efficient service, and a welcoming atmosphere.

In conclusion, CeX Braintree provides an extensive array of services, catering to various tech needs. Whether you're looking to buy, sell, or trade, this dynamic electronics store offers a convenient and enjoyable shopping experience, making it an invaluable addition to the Braintree community.

❓ Frequently asked questions about CeX

👍 Reviews of CeX

AJ J.

1/5

Wasted my 2 hours of journey time for collection of an item despite getting an email to say it's ready for collection. Staff need to be better in serving the customers. Very disappointed 😞. I was not given an option to get it posted. The only options were to make the commute again or get a refund. The click and collect order email was received and everything to give me the assurance to make the journey.

Scott M.

5/5

Great selection, helpful staff.

Chris ?. A. C.

5/5

I go in there all the time to trade in my gaming bits and friendly staff too boot.

Katie W.

1/5

Braintree cex: went in there on Sunday looking for a ps5 controller with my boyfriend as our trigger broke and we went in there and asked if there was anyway to trade it in a get money off and before I could even finish speaking he cut me off and said no which okay fair enough but the horrible look given to me was no need then I said do you have any ones I can buy he goes to the draw and gives us one after I buy it he says if it’s broken that’s not our fault and there will be no refunds low and behold the controller is broken he was extremely rude and made my severely autistic boyfriend feel very uncomfortable I didn’t get his name but his staff id is 44293 thank you to the member of staff that helped my boyfriend today and got him a working controller you guys are amazing

Aranyi F.

5/5

A very positive experience! These two guys are legends Marcus and Alfie! They are very helpful, professional and their communication is excellent! From now on, the customer service from the two boys is Outstanding! 10 out of 10! More CeX Stuff members could learn from them! Many Tanks Guys! A really Happy customer Here! Best regards Frankie

Peter C.

5/5

I been coming here for years now. I think overall it's been a positive experience. The staff are friendly, and helpful.

Joseph E.

1/5

Took my iPad there to sell, i was offered a terrible price. So didn’t sell it to them. When I went back a few hours later it was a different staff member who offered me a much more reasonable price. I’m happy i got a better price for my Ipad, but not sure i trust some of the staff in there 100%

Jim S.

5/5

Another place my kids love to go to. Their pocket money goes so much further and we all know how long the interest in a game lasts with youngsters. So good value for them and good value for Bank of Mum and Dad too. Very helpful staff too, even when you get there with an eager child who can not make up their mind, 5 minutes before they close. Thank you for that.