IT Positive Ltd - Chelmsford

Introduction

IT Positive Ltd, situated at 43 Rushleydale in the heart of Springfield, Chelmsford, is a prominent IT support and services provider serving businesses and individuals across the United Kingdom. With a strong commitment to exceptional customer service, IT Positive Ltd has earned a reputation for delivering reliable, efficient, and tailored IT solutions that drive business growth and enhance user experiences.

Main Services

• Computer Support and Services: IT Positive Ltd offers comprehensive computer support and services, ensuring that your systems run smoothly and securely. Their services include hardware and software maintenance, troubleshooting, and upgrades to keep your technology up-to-date and performing at its best.
• Business-to-Business (B2B) Services: The company specializes in providing IT solutions tailored to meet the unique needs of businesses. They offer network setup and management, cybersecurity solutions, cloud services, and more, enabling businesses to operate efficiently and securely.
• Computer Consultation and Training: IT Positive Ltd provides expert consultation to help clients make informed decisions about their IT investments. They also offer training services to help users get the most out of their technology and stay safe online.
• Backup and Disaster Recovery: The company offers robust backup and disaster recovery solutions to protect businesses from data loss and downtime. Their services ensure that critical data is always safe and accessible, even in the event of a disaster.

Location and Access

IT Positive Ltd is located at 43 Rushleydale, Springfield, Chelmsford CM1 6JX, United Kingdom. The office is easily accessible by both car and public transportation. The nearest train station, Chelmsford Station, is approximately a 15-minute walk away, and several bus routes serve the local area. The company offers on-site support and can also arrange remote assistance for clients located throughout the UK.

For those traveling by car, there is a wheelchair-accessible car park available on-site, ensuring that all clients can access the IT Positive Ltd premises with ease. The surrounding area offers ample parking options, making it convenient for clients to visit the office.

Featured Characteristics

• Expertise and Experience: IT Positive Ltd's team of certified professionals brings together a wealth of knowledge and experience in the IT industry. They are dedicated to staying up-to-date with the latest trends and technologies to provide clients with cutting-edge solutions.
• Personalized Approach: The company understands that every client has unique IT needs. They take a personalized approach to each project, working closely with clients to understand their requirements and deliver tailored solutions that drive results.
• 24/7 Support: IT Positive Ltd offers round-the-clock IT support to ensure that clients always have access to the assistance they need. Their emergency support services minimize downtime and keep businesses running smoothly, even outside of regular business hours.
• Proven Track Record: With a strong focus on customer satisfaction, IT Positive Ltd has built a solid reputation for excellence in the IT industry. Their client testimonials and glowing reviews speak to the quality of their services and the dedication of their team.

Practical Information

• Contact Information:
  • Address: 43 Rushleydale, Springfield, Chelmsford CM1 6JX, United Kingdom
  • Phone: 1245807484
  • Website: it-positive.co.uk
• Operating Hours: Monday to Friday, 9:00 AM to 5:30 PM. 24/7 emergency support is also available.
• Services Available: Computer support and services, business-to-business services, computer consultation, computer training, backup and disaster recovery, and more.

Positive Aspects from Reviews

IT Positive Ltd has received a total of 5 reviews on Google My Business, with an average rating of 5/5. Customers have praised the company's professionalism, responsiveness, and expertise in resolving their IT issues. Some of the positive aspects mentioned in the reviews include:

• Expertise: Customers have commended the IT Positive Ltd team for their extensive knowledge and ability to quickly diagnose and resolve complex IT problems.
• Responsiveness: Several customers have highlighted the company's prompt response times and efficient resolution of issues, even outside of regular business hours.
• Communication: Reviewers have praised the team's clear and concise communication throughout the support process, ensuring that customers are always informed and understood.
• Customer Service: IT Positive Ltd has been lauded for its exceptional customer service, with customers feeling valued and reassured throughout their interactions with the team.

One customer commented, "I contacted IT positive about an IT issue I was having with my emails - they were super helpful, totally professional and resolved my issue very quickly. Highly recommend them for any IT support you may need." This testimonial encapsulates the positive aspects that IT Positive Ltd's customers have come to appreciate and expect from their services.

❓ Frequently asked questions about IT Positive Ltd

👍 Reviews of IT Positive Ltd

Emma M.

5/5

I contacted IT positive about an IT issue I was having with my emails - they were super helpful, totally professional and resolved my issue very quickly. Highly recommend them for their level of professionalism and speedy service. Thanks so much David, you are a life saver.

Terry B.

5/5

Earlier this year I had need to dispose of my old WindowsXP operating system desktop computer and find a new one. I called in IT Positive and was given a first class service of advice and installation. All my old data from my obsolete computer was successfully transferred onto my new PC. It has been running now absolutely perfectly for 9 months and I remain delighted.

Ashley W.

5/5

IT positive have shown nothing but a professional and helpful service to both myself and my employees. Always a happy company to deal with. Great team and great work ethic. Keep up the good work guys.

Neil G.

5/5

always helpf.very knowledgeable

Paul H.

5/5

Rory is a star !!!