Earl Shilton Delivery Office - Leicester

Introduction to Earl Shilton Delivery Office

Nestled in the heart of Earl Shilton, a charming town in the Hinckley and Bosworth district of Leicestershire, lies the Earl Shilton Delivery Office, a crucial hub for Royal Mail operations in the region. This bustling office is not just a postal destination but also a community cornerstone, ensuring the smooth delivery of letters and parcels to local residents and businesses. Let's delve into the details of this vital service provider, exploring its main services, location, unique features, and practical information.

Main Services

• Mail Collection and Delivery: The core function of the Earl Shilton Delivery Office is the collection and delivery of mail items. This includes letters, parcels, and special deliveries, ensuring that communications and goods reach their intended recipients efficiently and reliably.
• Business Services: Royal Mail's business services are also available at this office, catering to the needs of local enterprises. These services include tailored solutions for large mailings, trackable mail, and a range of other business-focused postal services.
• Postage Services: Customers can access various postage services at the Earl Shilton Delivery Office. These include buying and using stamps, printing postage labels, and despatching items using Parcelforce Worldwide services.
• Parcelshop Services: The office also operates as a Parcelshop, providing a convenient location for customers to send and collect parcels. This service is particularly useful for those who prefer to drop off their parcels at a physical location rather than waiting for a collection.

Location and Access

The Earl Shilton Delivery Office is situated at 19 Oaks Way, in the north of Earl Shilton. This location is easily accessible, being just off the B4666 Hinckley Road, which runs through the town. The office is also conveniently close to the A444, a major road connecting Leicester and Coventry, making it easily reachable by road.

For those using public transportation, the office is a short walk from Earl Shilton's town center, where several bus routes serve the area. The nearest railway station, Hinckley, is approximately two miles away, with taxis and buses available to complete the journey. The office also boasts a wheelchair-accessible entrance, ensuring all customers can access its services.

Parking is available on-site, with a dedicated customer car park providing spaces for visitors. This parking area is particularly useful for those collecting or dropping off large or heavy items.

Featured Characteristics

• Modern Facilities: The Earl Shilton Delivery Office benefits from modern facilities, including automated sorting equipment and secure storage areas for mail and parcels. These facilities help ensure the efficient and secure handling of items.
• Community Engagement: Royal Mail's commitment to community engagement is evident in the Earl Shilton Delivery Office. The office often participates in local events and initiatives, reflecting Royal Mail's broader role in supporting communities across the UK.
• Sustainability Efforts: Royal Mail is committed to reducing its environmental impact, and the Earl Shilton Delivery Office reflects this commitment. The office implements various sustainability measures, such as reducing, reusing, and recycling materials, and using electric vehicles for deliveries where possible.

Practical Information

• Opening Hours: The Earl Shilton Delivery Office is open from Monday to Friday, with specific hours for customer collections and drop-offs. It's recommended to check the office's website or contact them directly for the most up-to-date opening hours.
• Contact Information:
  • Address: Royal Mail, Delivery Office, 19 Oaks Way, Earl Shilton, Leicester LE9 7GY, United Kingdom
  • Phone: 3457740740
  • Website: royalmail.com
• Special Services: The office offers a range of special services, including:
  • Special deliveries (e.g., next-day delivery, Saturday delivery)
  • Tracked and signed-for services
  • Compensation protection for valuable items

Customer Reviews and Positive Aspects

The Earl Shilton Delivery Office has a Google My Business listing with 63 reviews, reflecting a diverse range of customer experiences. The office maintains an average rating of 3.3/5, with both positive and constructive feedback. Here are some positive aspects highlighted by customers:

• Efficient Service: Many customers praise the office's efficiency, with several mentioning the quick and reliable delivery of their mail and parcels.
• Friendly Staff: The friendly and helpful demeanor of the office's staff is frequently praised. Customers appreciate the staff's willingness to assist with queries and ensure their needs are met.
• Convenient Location: The office's location in Earl Shilton is often commended for its convenience, with customers appreciating its proximity to the town center and main roads.
• Modern Facilities: Some customers have noted the modern facilities and cleanliness of the office, contributing to an overall positive experience.

While there are constructive criticisms and areas for improvement, the Earl Shilton Delivery Office demonstrates a commitment to customer service, efficiency, and convenience. The office's engagement with customer feedback and ongoing efforts to improve its services reflect Royal Mail's dedication to serving the community and meeting the needs of its customers.

❓ Frequently asked questions about Earl Shilton Delivery Office

👍 Reviews of Earl Shilton Delivery Office

George H.

1/5

1 star review due to 2 hour opening window at a time where people are working. I work 8-5, how does it make sense to have a collection window of 8am-10am. Appalling.

R P.

1/5

One star due to 8 till 10am opening times. What good is that as everyone at work. It need to be 3 till 5pm so we have a chance to collect parcels. I get you don't want to work all day but at least be open when customers can come.Had the choice between delivery services. Wrong one ?

Nick B.

1/5

After a ‘missed’ delivery when there was someone to collect it, returned to this office. Only to find a small 2 hour window to pick up my parcel which can’t be done as I’m working at this time. Nice job Royal Mail

Samuel D.

1/5

Useless. Only open between 8 and 10am when nobody apart from unemployed people can actually get there. Rarely knock, always leave a card, never try to redeliver. I always choose alternative carriers, and dread it when people send anything to me via RM.

Justin S.

4/5

Staff have generally been very helpful but not neccesarily what you would term friendly. Parking can be an issue depending on what time you visit. Its is however a parcel collection office so the service is perfectly acceptable.

Caz

1/5

Shilton is the only place I've lived where regular issue's arise with the post. Every couple of months there is a least 1 problem with missing post. Most recent being March 2022: I received a text confirming that my item was sent on the 3rd, 1st class post, apparently delivered on the 4th, which I never received. A replacement was then sent out on the 14th, 2nd class, and I received it on the 16th with the bottom of the box open (item was in it however). I've also had birthday cards go missing as well as parcels that I have personally posted parcels at the Premier store in town (This has happened twice in 7 years) and they have not been received by the recipient. These issues really need to be looked into.

John R.

5/5

Post is usually pretty good but in my opinion the Royal Mail sorting office is unfit for purpose. With more properties being built each year mote pressure is put on the humble postman.

Scott B.

1/5

What is with these opening times? You book a parcel or whatever in online for tracked 24 and the only place local you can send it from is here but good luck dropping it off when they are nearly always closed or open for 1-2 hours a day! What the hell?