wilko - Oxford

Introduction

Wilko, situated at Templars Square Shopping Centre, 1/2 The Square, Oxford OX4 3UZ, United Kingdom, is a prominent hardware store that caters to a wide range of customer needs. With a strong online presence and a commitment to customer satisfaction, Wilko offers a diverse range of products and services. This article provides a detailed overview of Wilko Oxford, highlighting its main services, location, unique features, practical information, and positive aspects mentioned in customer reviews.

Main Services

• Hardware and DIY: Wilko Oxford offers a comprehensive selection of hardware and DIY products, including tools, paint, and building materials, catering to both professional tradespeople and DIY enthusiasts.
• Home and Garden: The store provides an extensive range of homeware and garden products, such as furniture, bedding, kitchenware, and gardening essentials, to help customers create and maintain comfortable and attractive living spaces.
• Health and Beauty: Wilko stocks a variety of health and beauty products, including personal care items, toiletries, and wellness accessories, ensuring customers can find everything they need under one roof.
• Electricals: The store offers a selection of small electrical appliances, such as kettles, toasters, and irons, as well as lighting solutions and electrical fittings.
• Online Shopping and Same-Day Delivery: Wilko Oxford provides a convenient online shopping platform, allowing customers to browse and purchase products from the comfort of their homes. Additionally, the store offers same-day delivery for online orders, ensuring customers receive their items promptly.

Location and Access

Wilko Oxford is located within the Templars Square Shopping Centre, a bustling retail destination in the heart of Oxford. The store's address is 1/2 The Square, Oxford, OX4 3UZ. Customers can reach Wilko by various modes of transportation:

• Car: The shopping centre offers ample parking space for customers, with dedicated bays for disabled shoppers and parents with young children.
• Public Transportation: Several bus services, including the Oxford Bus Company and Stagecoach, stop nearby. Oxford train station is approximately a 15-minute walk from the store.
• Bicycle: The store has bicycle racks available for customers who prefer to cycle.

Featured Characteristics

Wilko Oxford stands out from other hardware stores due to several unique features:

• Bright and Spacious Layout: The store boasts a well-lit, spacious design that allows for easy navigation and a pleasant shopping experience.
• Competitive Pricing: Wilko is known for its affordable prices, ensuring customers find great value for money on a wide range of products.
• Wi-Fi: The store offers free Wi-Fi, allowing customers to stay connected while shopping or browsing online reviews to help make informed purchasing decisions.
• Card Payments: Wilko accepts various payment methods, including debit cards, NFC mobile payments, and credit cards, providing customers with convenience and flexibility.

Practical Information

To ensure customers have a smooth and enjoyable shopping experience, Wilko Oxford provides the following practical information:

• Opening Hours: The store is open Monday to Saturday, from 8:30 AM to 8 PM, and on Sundays, from 10 AM to 4 PM. These extended opening hours allow customers to shop at their convenience.
• Website: Customers can visit the official Wilko website (wilko.com) to browse products, check prices, and place orders online.
• Contact Information: Although no specific telephone number is provided for the Oxford store, customers can contact Wilko's customer service team via the online contact form on their website or through their social media channels.

Positive Aspects from Reviews

Wilko Oxford has a Google My Business rating of 4.2/5, based on 793 reviews, indicating a high level of customer satisfaction. Positive aspects mentioned in the reviews include:

• Competitive Pricing: Many customers appreciate the affordable prices offered by Wilko, with one reviewer mentioning that they found a 5-litre white paint for just £7.
• Variety of Products: Several customers have praised the store's extensive range of products, making it an ideal one-stop-shop for their hardware, home, and garden needs.
• Bright and Spacious Layout: Some customers have commended the store's well-lit, spacious design, describing their shopping experience as pleasant and stress-free.
• Convenient Location: The store's central location within the Templars Square Shopping Centre is appreciated by customers, as it allows for easy access and ample parking.

In conclusion, Wilko Oxford offers an extensive range of products and services, catering to various customer needs. With its convenient location, competitive pricing, and unique features, the store provides a pleasant shopping experience and ensures customer satisfaction. By addressing the main services, location, unique features, and practical information, this article aims to provide a comprehensive overview of Wilko Oxford, helping potential customers make informed decisions about their shopping experience.

❓ Frequently asked questions about wilko

👍 Reviews of wilko

Rob D.

3/5

Like most Wilkinson stores this one is bright and well stocked and the goods are competitily priced, i thought this 5 litre white paint for just £7. The bad news is the woeful queuing for the tills, there is an option to serve yourself if you are paying by card, however this is a bit of a faff, and you feel like an unpaid staff.

Amanda L.

5/5

I received excellent customer service today. First Elizabeth kindly looked up a product on the stores stock website. She was so friendly and seemed very happy and polite. Sandra then took me to the item and gave me some advice regarding ideal products for my needs. She was also very approachable, friendly and content in her work. I will return to this store in the future I shall also recommend it to friends & family

Darrell W.

5/5

Love it been going there for years. They sell all sorts from food to garden stuff house hold stuff all cheap and affordable I love it. Got many garden stuff from there benches BBQs seeds I took to Malaysia that my misses couldn't get. Well cool place

Dessi V.

5/5

Always happy with wilko!! So reasonable price!! I wish that there was another one in city centre. There were no smaller bins and if this could be added it will be even better.

Rachel C.

5/5

Usually the time that I go is quiet if you're picking up click and collect. Staff are friendly and sometimes there are great deals in store. If your looking for something that may have sold out at other Local wilko's try this one

Michal S.

2/5

Just went there to see if there was anything decent on sale since it went into administration, but no luck as the shelves were almost empty like for the last 2 years and there was not much on sale at all. Such a shame as it used to be a lovely place to shop.

Lorraine J.

5/5

I do like the occasional trip to wilko. They are very good at having in stock what is displayed on their website. Not enough Staff available for checkouts which clearly frustrated waiting customers. Always well stocked and always a good place to bargain hunt for household essentials.

S B.

3/5

This store has a great selection, everything you need plus other stuff you didn't know you needed. You can order online and collect it here too. Many people go to the pound shop near by but many products are cheaper in Wilko like cleaning wipes, hand wash and more! Reason for 3 stars only - You have to check what you have been charged, the pricing can often be wrong (like special offer items being charged normal price) and items often have the wrong price on the shelf, sometimes there are no prices shown. The staff are hit and miss. There are some really nice ones but some are quite rude, one young guy treated me like I had the plague when he saw eczema on my arm.. They rush you at the checkout too, they start serving the next person when you are still trying to pack your stuff which makes me feel quite stressed.