Public Sewer Services - Rochford

Introduction

Public Sewer Services, located at The Old Boat Yard in the heart of Rochford, Essex, is a leading provider of drainage and water utility services. With a strong commitment to environmental protection, asset longevity, and customer satisfaction, this company has been serving both commercial and residential clients for many years. This detailed article explores their main services, location and accessibility, key features, practical information, and positive aspects highlighted in customer reviews.

Main Services

• Drainage Services: Public Sewer Services offers a comprehensive range of drainage solutions, including surveys, maintenance, and trenchless repairs. They specialize in unblocking drains, repairing damaged pipes, and preventing future issues. Their state-of-the-art CCTV surveying equipment allows them to detect and diagnose problems accurately and efficiently.
• Civil Engineering: The company's civil engineering team provides excavation services and helps in the construction of new drainage systems. They work closely with clients to ensure projects are completed on time and within budget, adhering to all relevant regulations.
• Septic System Services: Public Sewer Services is equipped to handle all aspects of septic tank maintenance and repair. They offer regular servicing, emergency pump-outs, and system upgrades to ensure optimal performance and compliance with environmental standards.
• Water Utility Services: The company works with water utility providers to maintain and repair water mains and service pipes. They offer 24-hour response services to minimize disruption to water supplies and ensure quick resolution of any issues.
• Liquid Waste Tankering: Public Sewer Services provides liquid waste tankering services, including the removal and disposal of waste in accordance with environmental regulations. They ensure safe and efficient disposal, protecting both the environment and public health.

Location and Access

Public Sewer Services is situated at The Old Boat Yard, Rochehall Way, in the heart of Rochford. Rochford is a picturesque town located in the Rochford district of Essex, approximately 40 miles northeast of London. The Old Boat Yard is conveniently located near the A130, providing easy access to major road networks.

Public Transportation: Rochford train station is about a 15-minute walk from The Old Boat Yard, with regular services to and from London Liverpool Street and Southend Victoria. Several bus routes also serve the area, providing connections to nearby towns and villages.

Parking: The Old Boat Yard has a dedicated customer car park, offering ample parking space for visitors. The car park is wheelchair-accessible, ensuring that the premises are accessible to all.

Featured Characteristics

• Environmental Commitment: Public Sewer Services is dedicated to protecting the environment. They implement environmentally-friendly practices, such as trenchless repair methods that minimize disruption to the surrounding area, and ensure safe disposal of waste materials.
• 24-Hour Response: The company offers a 24-hour emergency response service, ensuring that customers can always reach them in case of urgent drain or water supply issues. This commitment to customer service helps minimize disruption and damage to properties.
• Dynamic Network Visualisation: Public Sewer Services uses advanced network visualisation tools to provide a detailed understanding of clients' pipework and drainage systems. This technology aids in planning maintenance, repair, and replacement work, leading to more efficient and cost-effective solutions.

Practical Information

Address: Public Sewer Services, The Old Boat Yard, Rochehall Way, Rochford SS4 1JU, United Kingdom

Phone:800252663

Website:publicsewerservices.co.uk

Opening Hours: Monday - Friday: 8:30 AM - 5:30 PM, Saturday - Sunday: Closed

Positive Aspects from Reviews

Public Sewer Services has a strong reputation, reflected in their average Google My Business rating of 4.4/5 from 14 reviews. Customers have praised the company's professionalism, efficiency, and commitment to customer service. Some of the positive aspects mentioned in reviews include:

• Prompt and Reliable Service: Many customers commended the quick response times and efficient work carried out by the team, even in emergency situations.
• Expertise and Knowledge: Several customers highlighted the technical expertise of the engineers, who were able to diagnose and resolve complex drainage issues effectively.
• Cleanliness and Respect for Property: Several customers praised the team's attention to detail and commitment to keeping work areas clean and tidy, ensuring minimal disruption to their homes or businesses.
• Clear Communication: Customers appreciated the clear and informative communication throughout the process, from initial contact to completion of the work.

One customer, for instance, praised the engineer who "arrived quickly, explained what he was going to do, and carried out the work in a professional and tidy manner." This sentiment is echoed in many other reviews, highlighting the consistently high standard of service provided by Public Sewer Services.

❓ Frequently asked questions about Public Sewer Services

👍 Reviews of Public Sewer Services

Shane C.

5/5

I had a gentleman can today to replace a drain cover as an emergency out side my back door he was absolutely brilliant his whole attitude was the best explained what he was going to do.he cut out the concrete put a new frame in re cemented cleaned all up he is 100 % a keeper and also the man who rang me up to book the job with me very helpful and spoke very well for me to understand .so top marks to you all Thank mr s canning

Debbie A.

5/5

I was fortunate enough 2 have the best guys arrive at my property to do some work. Michael Bunce and Spencer Bailey. Not only did they work so hard to get the job done they were the most polite and considerate workman I have ever had at my property. I really hope these guys get some recognition for their hard work. Can't express enough my thanks.

Gf W.

5/5

I wasn’t quite sure whether you could do two reviews as we have used this company twice in the last couple of years. Amazing how you can do such first class service. Well done Spencer and Michael Bunce. Worked very hard to satisfy their customers. Left the place immaculate.

Steve W.

5/5

I needed a new mains foul connection for my self build project. I approached many contractors and PSS stood out on best price and customer support when I approached them. The works themselves and management of the project from beginning to end couldn't have been better. Very professional organised company. Highly recommended.

Gary W.

5/5

Fantastic Two great guys and a great big clean yellow lorry. On time, polite and well mannered as well as very keen to do a good job. And they did. Very good price too. Thank you very much, we will use again and recommend them.

Mike H.

1/5

Being chased a year after making payment. Won’t use them again.

Rob S.

5/5

We needed a sewer excavation done in the London area so we approached P S S aka Public Sewer Services. They took the job on and got all the permits and certs needed to carry the excavation out correctly and safely. They have experience and expertise in doing deep sewer connections large AND small.. we met a great crew a guys all knowing exactly what to do and when to do it..the condition of there plant is excellent. I would not hesitate in using them again, a recommend you do to. Big or small talk to PSS first.

Myrak L. (.

5/5

Sold a generator to Public Sewer Services and there were lovely to deal with. Great communication and fast turn around. Would highly recommend