Tiger net - Thame

TigerNet: Your Trusted IT Support Partner in Haddenham, United Kingdom

Nestled in the heart of the United Kingdom, TigerNet, located at The Cow Shed, offers top-notch corporate IT support services. With over two decades of experience, this respected IT support company has built a strong reputation for delivering quality, responsive, and cost-effective solutions tailored to meet the unique needs of its clients.

Main Services

• Responsive IT Support: TigerNet offers swift and efficient IT support, ensuring minimal disruption to your business operations. With a response time of under 1 hour for category 1 issues and a 97% response within contract success rate, you can rely on them to be there when you need them most.
• Flexible Support Packages: The company provides a range of flexible support packages, allowing businesses to choose a solution that best fits their needs and budget. This includes unlimited call options, ensuring peace of mind knowing that expert IT support is always just a phone call away.
• Clear and Simple Communication: TigerNet prides itself on communicating in plain English, ensuring that clients understand their IT solutions without getting lost in technical jargon. This commitment to clarity is reflected in their simple and transparent pricing structure.
• Proven Expertise: With over 20 years of experience, TigerNet has a proven track record in providing IT support services. Their team of skilled professionals is equipped to handle a wide range of IT challenges, from network issues to hardware troubleshooting.

Location and Access

TigerNet is conveniently located at The Cow Shed, Mill Lane, Scotsgrove, Haddenham, Thame OX9 3RP, making it easily accessible from surrounding areas. The site offers a wheelchair-accessible car park, ensuring that all clients can access their services with ease.

For those traveling by public transportation, the company is situated near several bus stops, with regular services connecting Haddenham to nearby towns and cities. The nearest train station, Haddenham & Thame Parkway, is approximately a 10-minute drive away.

Featured Characteristics

• On-Site Services: TigerNet offers on-site IT support, allowing their technicians to diagnose and fix issues directly at your premises. This ensures minimal downtime and maximal efficiency.
• Telephone Support: For less urgent issues, TigerNet provides telephone support, allowing clients to receive assistance without leaving their office or home.
• Customer Satisfaction: TigerNet is committed to customer happiness, with an impressive 88% satisfaction rate in their customer surveys. Their quick telephone answer time, within 10 seconds, further reflects their dedication to excellent customer service.

Practical Information

• Contact Details: You can reach TigerNet by phone at 1494895600 or via email through their website's contact form. Their website can be found at tiger-support.co.uk.
• Business Hours: TigerNet's standard business hours are Monday to Friday, 9:00 AM to 5:30 PM. However, they offer 24/7 support for clients on their premium support packages.
• Privacy and Security: TigerNet is committed to protecting your data. They follow strict privacy policies and ensure the security of your information at all times.

Positive Aspects from Customer Reviews

With an average rating of 5/5 on Google My Business, TigerNet has received glowing reviews from its clients. Customers praise the company's responsiveness, professionalism, and ability to explain complex issues in simple terms. One customer commended the company for being a "good bus company around Cambridgeshire and Peterborough," highlighting the company's reliability and quality of service.

Another customer appreciated the company's quick response time, stating that they "always get a quick response and the issue is resolved quickly." This testimonial underscores TigerNet's commitment to swift and efficient IT support, ensuring minimal disruption to businesses' daily operations.

❓ Frequently asked questions about Tiger net

👍 Reviews of Tiger net

josh T.

5/5

Good bus company around Cambridgeshire and peterbourough.